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FAQ
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～From
questions sent to us at J.Travel～
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Ｑ．１
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Approximately how many people join per tour? |
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Ａ．１
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In principle,
we will serve one tour for two customers or more, but still possible
even for one customer if requested. Normally there are 4 or 5 people
average per group for sightseeing, 3 to 4 people for trekking. However, the maximum number of people for a trekking tour is 7 people due to some security reasons. If there is a request for more than 8 people for a trekking tour, we will assign an additional assistant for sure so we can take care of all the people that participate the tour |
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Ｑ．２
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Are tours to be provided/served everyday? |
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Ａ．２
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In principle,
we will provide them everyday as long as there are customers that
wish to participate. However, due to weather situations/conditions
or natural disasters, we might need to postpone/cancel trekking tours
or change their courses/routes when we agree with customers. In addition,
there is a chance that we might not enter countries like Laos or Myanmar
for sightseeing tours due to situations of their national borderline. We provide several kind of information in this web site, and please feel free to contact us if you need more detailed, most current and reliable information. |
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Ｑ．３
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By when Do we need to make an appointment for a tour? |
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Ａ．３
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We can arrange most of
tours for you as long as you can book by one day before the tour. |
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Ｑ．４
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Which language do tour guides speak? |
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Ａ．４
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They speak English and in a plain English, even slowly so non-native speakers of English can understand them enough. Even in the case that customers do not understand English, they can as professional guide tours safely as well as smoothly. |
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Ｑ．５
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Where do we stay during trekking tours and what do we wear while seeping? |
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Ａ．５
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You will stay
at Bamboo houses or highest wooden houses of hilltribes. Our tours do not provide guest houses instead you will home-stay at houses of hilltribes. Those places are one for men and the other for women. Due to this reason, we might not be able to provide your requests for individual cabins or rooms. When you stay there, Blankets and sleeping bags are to be provided. Places you stay at are basically simple and might only keep off the rain. Especially the winter season from December to February, it gets colder so much. We recommend that you bring enough clothes if you visit the winter season. It might be more comfortable if you bring sleeping bags. While sleeping in the mountain areas, we also recommend you wear long sleeves and long trousers all through the year. |
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Ｑ．６
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Is it possible to take a shower at places we stay at during trekking tours? |
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Ａ．６
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There are
no powers like electricity, gas or water and sewerage due to that
people at colonial areas have kept the way of their traditional living.
Shower supply is like a quick bathing, and no hot water supply. Some courses might stop by natural hot springs and you might be able to enjoy them. In this case, we recommend that you bring bathing suits with you. |
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Ｑ．７
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What is a bamboo rafting? |
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Ａ．７
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There are two types of
bamboo rafting. The one starts at an elephant camp located in the
"Mae Kok" river area, and a boatman from the Karen tribe
operate a raft boat with a bamboo pole skillfully. This boat has
no motors but you can enjoy untouched and rich natural environment
at an easy pace through gentle flow of the river. We are the only
company that can provide this bamboo rafting tour in Chiang Rai.
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Ｑ．８
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Are there any places for personal belongings to keep during trekking tours? |
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Ａ．８
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Normally you can ask a hotel you stay at the day before and receive a claim tag or a key of safe (safety box) in return. In addition, we keep your personal belongings as well upon your request. |
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Ｑ．９
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What is it to take care of personal belongings or valuable goods? |
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Ａ．９
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We recommend
that you not carry things that are expensive or precious when you
go to trekking. We would like you to take care of your personal belongings (your valuable goods) by yourselves. Furthermore, due to the instruction from Ministry of Foreign Affairs , we (J Travel or our guides) are not allowed to keep your passport. |
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Ｑ．１０
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Has anything been stolen (or missing ) during tours? |
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Ａ．１０
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There have been no property loss problems at J. Travel. We hire people with good reference only as jour guides, and hire them as drivers under contract. Also when it comes to villages we take you to during tours, J Travel provides them with self-reliance support over years, such as financial support, food supply, employment, opportunity, welfare and environment consideration, and as a result, we have developed strong relationship and trust with each one of them at villages. |
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Ｑ．１１
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What are differences between one day trekking and two (or three) days trekking? | ||||||||
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Ａ．１１
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It is still
possible to fully enjoy rich nature environment of the northern Thai
for one day trekking. Apart from walking in rich nature environment,
you can also enjoy staying over at some of minor mountain tribes villages
if you plan to go to Chiang Rai. If you wish to experience a completely
different world from your every day life, we would like to recommend
to take a two days trekking trip or three days' if you have sufficient
time.
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Ｑ．１２
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Is it possible to move to Bangkok or Chiang Mai during the same day after we finish tours? | ||||||||||||||
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Ａ．１２
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Sightseeing tours normally finish and come back to Chiang Rai at around 18:00. Trekking tours finish at around 16:30 to 17:30. If you plan to move to other cities via public transportations, please notify one of our guides so we can make best efforts to plan it in advance. The following information describes the last departing time of transportations to each destination for your reference.
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Ｑ．１３
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Are there any transportation services from J Travel? |
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Ａ．１３
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If you are to join our
tours and request for transportation services when you book tours,
we would like to pick you up and take to the city of Chiang Rai.
We can take you to your next hotel, an Airport or bus terminals,
which you like, after tours finish. |
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Ｑ．１４
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Is it true to take a hot spring after trekking? |
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Ａ．１４
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Yes, it is. There are several hot springs around the Chiang Rai area. We especially try to make efforts to arrange hot springs at the end of the days of trekking tours for customers who stay over-night. It is really great to have one after you get exhausted of mountain walking. We recommend that you bring your bathing suit with you since hot springs are in the open air. |
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Ｑ．１５
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Which country do many people come from? |
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Ａ．１５
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We believe it is one of the attractive opportunities to get to know and along with other travelers coming from other countries. Of course, if you are willing to have the same nationality for your trip and notify us in advance, we are able to arrange private tours for you. People we serve our services for come from Germany, England, northern Europe, the rest of Europe, Israel, U.S & Canada, Japan, Korea and other Asian countries in order.
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Ｑ．１６
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If we apply for your tours of J Travel, are we the only group during tours? |
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Ａ．１６
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Yes, basically
you are the only group to go for tours. The tours we provide are all our original, and we are the tour owner/host or responsible for their arrangement. We do not commission nor do someone tour arrangements. One of the reasons is that our tour course is different from other tour agencies for villages to visit. For instance, other tour agencies might include souvenir/jewelry-shopping or "commercial tours" to hill tribes villages in their tour trips. But we will not do so in our tour trips unless it is requested. For your information; a tour trip that we will arrange/host might include other participants who apply for our tour through our affiliated companies or travel agencies. However through either case, tour contracts should be made between participants and us. We will welcome all the participants for our tour trips as our (J. Travel) guest. There is no difference in a tourtrip charge due to different companies you apply at. |
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Ｑ．１７
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Do you
have services such as ticket arrangements or hotel reservations? |
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Ａ．１７
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Our service
policy is "one stop service" J Travel is not only to introduce this web site to you but also to collectively provide you with a variety of information about northern Thailand as Chiang Rai, national border regions or Laos. Of course, we will also provide you with any other arrangement services about travels in the areas above. i.e. Laos board ticket , touring visa to nearby countries, hotel reservation in Chiang Rai. |
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Ｑ．１８
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How tough are trekking tours? | ||||||||
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Ａ．１８
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We provide trekking tour
services as mountain hiking or glen walking at altitudes between
700m and 1,800 meters above sea level. It is often described as
jungle, but vegetation of the northern Thai is tropical rainforest,
and there are lots of deciduous forest during the dry season. In
addition, it can be considered mixed forest of Southern east Asia
and East Asia, i.e hitting banana bush following bamboo grove.
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Ｑ．１９
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What kind
of outfits is better to wear for trekking? |
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Ａ．１９
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We recommend
to wear sports shoes or mountaineering boots, but not beach shoes,
for security reasons, a long sleeve shirt and long trousers. For bags
to carry, it is recommended to bring backpacks so you can carry minimum
belongings and make your both hands available. |
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Ｑ．２０
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Can elder
people join trekking trips? |
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Ａ．２０
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There have been many of them that join the tours. It seems that age does not matter very much, but daily exercise matters instead. We recommend to take good stretching exercises in advance to avoid any possible accidents. |